UCEM policies

We have detailed policies that cover our commitments to you. Additional information about our policies and procedures can be found on our Code of Practice page.

Data Protection and Privacy: what we do with your data

We are fully committed to protecting the rights of individuals to have their personal data collected and stored securely and used for only legitimate and lawful purposes for which their consent has been sought. UCEM complies with the Data Protection Act 2018 and with the comply with General Data Protection Regulation 2016 (GDPR). To understand the types of records we keep and how your data may be used, please refer to the full details within both the Data Protection and Privacy Policies below.

Data Protection Policy

Our Data Protection Policy sets out how UCEM complies with the Data Protection Act 2018 and the GDPR. Our full Data Protection Policy can be found here.

Privacy Policy

Our Privacy Policy sets out the type of information we collect and how it is used. Our full Privacy Policy can be found here.

This Graduation Privacy Notice sets out how UCEM will collect, use, disclose and protect your personal data. This notice applies to graduating students at UCEM, including undergraduate, postgraduate, apprenticeship students, and guests attending graduation ceremonies. It outlines the types of data that we hold and how we use it for planning purposes and during graduation ceremonies. This applies to all students who are intending to graduate or may be eligible for an award and whether they attend a ceremony in person or graduate in absentia.

Refund and Compensation Policy

This Policy sets out University College of Estate Management’s (UCEM’s) approach to refund and compensation for our students, including instances where a student voluntarily opts to leave a UCEM programme, or under circumstances where UCEM’s Student Protection Plan comes into effect. Our Refund and Compensation Policy can be found here.

Student Protection Plan

UCEM’s Student Protection Plan sets out the measures that the institution has in place to protect students, should a risk to the continuation of studies arise, and the action UCEM will take to protect student interests and assure continuity of study in the event of a programme closure, or if UCEM is no longer able to operate. Our Student Protection Plan can be found here.

Terms and conditions of contract

We aim to ensure that everything runs smoothly and that at all stages you understand how we will work with you. Our Terms and conditions of contract can be found here. The model cancellation form referred to in the Terms and Conditions of Contract can be found here.

If you are studying as part of an apprenticeship programme then your Terms and conditions of contract can be found here.

Safeguarding procedure

UCEM is committed to safeguarding and promoting the welfare of young people and vulnerable adults.  The Board of Trustees and UCEM staff recognise that a safe environment and the provision of clear processes for communication and taking action ensure the best outcomes for all students. UCEM sets out its expectations and commitments around effective safeguarding practices in its Safeguarding procedure, which can be found here.

Student Disciplinary Policy and Procedure

UCEM aims to promote and develop consistently high standards of conduct and behaviour for its students, to prepare them for their professional and personal life, both during and after completion of their programme. However, UCEM also accepts that at times some students may, intentionally or unintentionally, not adopt and demonstrate the required professional standards of conduct. The Student Disciplinary Policy sets out student conduct expectations and potential outcomes of a disciplinary offence. The Student Disciplinary Procedure outlines the stages of the procedure and the actions that may be taken if a student does not meet conduct expectations. If you are an apprentice then the Apprenticeship Student Conduct Expectations document also sets out the general conduct expected of all apprenticeship students.

Prevent procedure

UCEM has a duty under the Counter-Terrorism and Security Act (2015) ‘to have due regard to the need to prevent people from being drawn into terrorism’. UCEM’s Prevent procedure provides high-level information on the requirements of the Prevent Duty and UCEM’s approach to complying with this duty.

Equal opportunities

We are committed to a policy of equal opportunities. This means that no one is treated differently for reasons of gender, age, ethnic or national origins, colour, religion, sexual orientation, gender identification or disability. More details can be found here.

Gender Pay Gap

Under The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, UCEM has a duty to report its Gender Pay Gap. Reporting involves carrying out six calculations that show the difference between the average earnings of men and women at UCEM. It is important to highlight that the gender pay gap differs from equal pay. Equal pay addresses pay differences between men and women who carry out the same jobs, similar jobs or work of equal value. Our report sets out UCEM’s gender pay gap figures, provides contextual information, and explains what we are doing to close the gap.

You can view the full report for 2017 here.

Access and Participation Plan

UCEM is committed to widening access and participation by providing education that is accessible to all, to enable students to achieve and develop in their careers. Full details can be found in our annual Access and Participation Plan 2019-2020 available here. The Access and Participation Plan has been approved by the Office for Students (OFS) who regulate the provision of higher education in England.

Disability and Additional Needs Procedure

UCEM is committed to equal education for all regardless of a student’s special needs or requirements. UCEM will endeavour to meet any such needs in order to give all students with disabilities an equal opportunity in education and this section sets out UCEM’s policies and procedures for disabled students and students with special educational needs.

Disability and Additional Needs Procedure

Disability and Additional Needs Statement of Service

UCEM is committed to widening access and participation by providing education that is accessible to all, to enable students to achieve and develop in their careers. Full details can be found in our Access and Participation statement available here.

Whistleblowing Policy

UCEM encourages any member of the UCEM community who has serious concerns about any aspects of its work to come forward and voice these concerns. This policy sets out the process by which students and student employers can raise genuine and legitimate concerns internally without fear of victimisation, detrimental treatment or retaliation. The Whistleblowing Policy can be found here.

Personal insurance

You are strongly advised to ensure that if you visit any site or undertake any work shadowing or similar activity as part of your studies you have appropriate personal insurance cover. Arranging such cover is the responsibility of each individual student – we regret that we are not able to undertake this function and cannot be held liable for any accident or injury sustained in connection with the pursuance of our courses.

Freedom of speech

This Policy sets out UCEM’s approach to freedom of speech for the benefit of students and staff of the Institution. It is applicable for UCEM events held on UCEM premises or through the Virtual Learning Environment, as well as for external events including CPD events. The Freedom of Speech Policy can be found here.

External speakers

The purpose of the External Speaker policy is to set in place a governing framework for visiting speakers to UCEM, be it online, face-to-face, marketing or CPD events, to ensure that debate, challenge and dissent are not only permitted but expected. The External Speakers Policy can be found here.

Corporate and Social Responsibility Statement

This statement demonstrates how UCEM applies knowledge, skills and resources for the wider public benefit as a socially responsible institution. This statement can be found here.