Please use the following information to get in touch with the team you need. If you can’t find who you’re looking for, you can always contact reception who will direct your enquiry.

Prospective students

Have questions about our programmes or need help with your application? Get in touch with our  friendly admissions team using the following details:

UK (Free): 0800 019 9697 (Press 1)

International: +44 (0)118 921 4696 (Press 1)

Email: enquiries@ucem.ac.uk

Current students

If you’re a current student, the best way to get in touch is by using Student Central, which you can use 24/7 to log and check up on your enquiries.

If you need to speak to someone, you can call:

UK (Free): 0800 019 9697 (Press 2)

International: +44 (0)118 921 4696 (Press 2)


For all of your finance queries, whether you’re a prospective or a current student.

UK (Free): 0800 019 9697 (Press 3)

International: +44 (0)118 921 4696 (Press 3)

Email: finance@ucem.ac.uk


Safeguarding is the action taken to promote the welfare of everyone and protect them from harm. If you are struggling or there is anything you would like to talk about you can call the Safeguarding Team Monday-Friday between the hours of 9am-5pm UK time.

Phone: 01184672400

Email: safeguarding@ucem.ac.uk


If you’re a current or prospective employer, the business development team is on hand to help you:

Email: businessdevelopment@ucem.ac.uk

Phone: +44 (0)7557 384942

Online Academy

Flexible and mobile, our training courses and CPD are developed by leading academics and practitioners. We offer a wide range of training, from self-managed, bite-sized courses to longer, tutor-supported courses.

Short courses and CPD are available via UCEM Online Academy or as bespoke in-house programmes.

To discuss further, please email: enquiries@ucem.ac.uk


For all media enquiries please email press@ucem.ac.uk

Records enquiries and replacement certificates

For any records enquiries or to request replacement certificates, please email records@ucem.ac.uk

Alternatively you can call on:

UK (Free): 0800 019 9697 (Press 2)

International: +44 (0)118 921 4696 (Press 2)

General enquiries

If you need to get in touch about general enquiries not listed above, or you’re not sure who you need to speak with, your first point of contact should be reception:

Tel: +44 (0)118 467 2100

Email: reception@ucem.ac.uk