Core Service’s primary role is to administer and maintain the UCEM Virtual Learning Environment (VLE). However, we also work closely with Learning Designers in the building of HE Academic courses onto the learning platform, which is currently based on Moodle and with Learning Technologists in developing and exploring new resources for potential future use.
The team need to maintain strong relationships with other departments across UCEM to ensure deadlines are met and development of courses can progress. We also need to be able to fault find and resolve technical issues for Students and Staff, providing training or self- help resources.
What do you love most about working in your team?
There is a level of trust and good spirit within the team, alongside strong communication and support. We are willing to assist each other if someone is struggling in any aspect of their role.
What is the impact of your team’s work?
The impact of the team’s work is to successfully deliver users their modules each semester and maintain the overall upkeep of the VLE to allow student success.
What’s your favourite thing about working for UCEM?
The fact our working environment is working completely online, delivering our goals on student satisfaction. It feels good to know that what we are doing in UCEM can have a positive impact on people’s lives, helping people access flexible education that works around their professional/personal lives and gives them better life prospects. In addition, there’s a duty of care for each member of staff and we feel important, valued with a feeling of being included and respected.