There is no such thing as a silly question and assistance is never too far away with our student engagement team. This team is your first point of contact if you are unsure of where to get help and they are always happy to guide you.
The team can help you with queries from as mundane as the administrative to as significant as academic and pastoral. The best way to contact this team is via Student Central – simply ask the question you have and they will answer the enquiry themselves, or assign it to the team best suited in answering.
Student Central can be used for any questions such as:
- Assessments and coursework
- Mental health
- Contacting tutors and module leaders
If you need to speak to someone immediately, you can call us on +44 (0)118 921 4696 option 2. We are happy to chat to you from 8.30am – 5.00pm GMT, Monday to Friday.
LionHeart is an independent charity run by RICS professionals. Through a volunteer network, this benevolent fund offers confidential advice, information and other support to past and present members of the organisation who, for whatever reason, find themselves in difficulty. The aim of LionHeart is simple: to be there for RICS professionals whenever life throws them a curve ball, from APC candidates right through to retirement.
The services it provides range from financial support, health and wellbeing packages, free professional counselling, work-related support and legal advice, and help if you or one of your loved ones become seriously ill.
Any final year students on accredited programmes may also use LionHeart’s coaching service, legal advice helpline and online webinars. A number of their services will also be opened up to young people aged over 18 who are on apprenticeships leading to an RICS accredited qualification. These include LionHeart counselling, coaching, access to legal advice helpline and our wide range of personal development and wellbeing webinars.