Why join?

Flexibility – place of work, hours, work-life balance, working conditions

The people – supportive culture, caring, approachable, community feel

Positive work environment

Feeling valued and trusted to do the job

Wide ranging employee benefits

Our vision and purpose

What our people have to say

Angela Lee


“UCEM has been an absolute positive career move for me, not only in affording opportunities to enhance my academic career, but I have finally landed at an institution that aligns with my personal stance on equality, diversity and inclusion as well as in sustainability.”

Sue Squires


“I love working at UCEM because my job is intellectually challenging, and I feel that my opinion and what I do is valued.”

Dean Bennett


“I love working at UCEM because it is great to work somewhere that puts such a heavy focus on both EDI and Sustainability, these are two topics that are hugely important for me. It is great to know that we are playing a part in a more sustainable built environment, and that everybody we work with has the opportunity to contribute to this.”

Gayle Sharp


“I feel so lucky to be a part of UCEM. Everyone works together for a purpose that unites us – a more sustainable future – and we have fun whilst achieving our goals. We find solutions, not problems, and our shared values are embedded throughout the organisation, from the recruitment process to our working practices, teaching, and leadership strategy.”




We care


  • We want each and every one of our students to succeed
  • We do the right thing by our students and customers – that means we do whatever we can to ensure that no student falls behind in their studies, and that no customer is unhappy with the service they receive


Fairness first


  • We model integrity in everything we do
  • We never compromise on honesty or trustworthiness
  • We adhere closely to laws and compliance standards
  • We do what we say we will do, and fulfil our promises to staff


We aim high


  • High standards drive everything we do
  • We deliver excellence, strive for continuous improvement and respond dynamically to change
  • Each one of us is personally responsible and accountable for the quality of whatever we do
  • We listen to our students and understand their expectations
  • We strive to exceed expectations in quality and delivery


We show respect


  • At UCEM each member of staff does everything they can to help other staff and students to achieve their goals
  • We respect others and their opinions, we are open to ideas, we trust each other
  • We promote a supportive working environment across UCEM that extends to our students
  • We value and reward each individual’s skills, working towards common goals with shared objectives and through collaborative practice

“By joining UCEM you will be surrounded by a great group of people. Your contribution will be valued and every day you’ll see the results of your efforts through student success.”

Lisa Wilks

Director of HR

Our culture

UCEM has a long history and a bright future. We have a clear vision, we are driven by our core purpose, and we have set out an institutional strategy to 2025. At UCEM we are transparent with our staff; every individual joining UCEM will know what their role is and how it contributes to achieving the overall institutional objectives. You and your work will be valued and we want your contribution.

Given we operate in a highly regulated sector, we take compliance with higher education rules and codes of practice seriously. This means systems and processes are an important part of our everyday work because we want every student to succeed. These formal ways of working and clear organisational structure are balanced with the informal and friendly environment in which our employees operate. We have a UK head office in Reading and a small staff team based in Hong Kong. Overall our staff group is circa five hundred individuals and we operate flexible ways of working (office, hybrid, and remote).

UCEM is filled with people who are passionate about their work and who are incredibly supportive to their colleagues. Staff act with integrity and continue to strive for excellence in their everyday work. These all represent our values and we regularly take time to recognise and reward staff for demonstrating these. We know that the people are what makes UCEM a great place to work; we know this because staff keep telling us so. When you join us, we know you will discover this in almost no time!

Finally, we make sure that we take time out to talk to each other and get to know what makes each of us different and interesting. Whether it’s through informal chats with colleagues both in person and online, during Feed Me Fridays, at a social event or other fun activities, we enjoy each other’s company and most importantly, we look after and out for each other.

Look at our current vacancies if this makes you want to join the UCEM team!

View our current vacancies >

Employee engagement

Voice of our people

At UCEM we survey our people twice a year to find out about their employment and engagement experience. Here is what they have to say about working at UCEM:


either strongly agree or agree with the statement:

I feel valued at work for my contribution


either strongly agree or agree with the statement:

I understand the importance and meaning of my job role at UCEM


either strongly agree or agree with the statement:

I feel included and accepted at work for who I am


either strongly agree or agree with the statement:

My line manager gives me the level of support and encouragement I need at work


of our people are Promoters of UCEM.

These are the most satisfied and engaged employees who are advocating for working at UCEM


Our current eNPS score*

A good eNPS score is between 10 and 30; above 30 is excellent

* Twice each year we ask our people the following question: On a rating scale of 0-10 where 0 is not at all likely, and 10 extremely likely, how likely are you to recommend UCEM as a place to work?



At UCEM we are delighted to be able to offer you a comprehensive employee benefits package that has something for everybody! We are committed to ensuring our employee benefits are relevant and offer value for money, and we made some exciting enhancements to our benefits offering during 2022 but we have not stopped there. We continue to invest in our employee benefits to enhance our package even further with employee feedback always heavily shaping our future plans.

Core benefits
  • Paid holiday, 4 elements:
  1. Normal holiday (26/28 days Full Time Equivalent per annum), increases with service.
  2. Bank and public holidays.
  3. Designated closure days (up to 5 days per annum).
  4. Additional holiday: Paid ‘Wellbeing’ day(s), Buy and Sell/Carry Over options – at least one Buy window and one Sell/Carry Over window per annum.
  • Occupational sickness pay from day one of employment; this tops up statutory sick pay provision.
  • Salary exchange pension scheme (auto-enrolment): 7% employer contribution, 2.5% minimum employee contribution. Employee can increase contributions; employee can also opt-out of salary exchange.
  • Life assurance/death in service for all employees, minimum x4 annual salary cover.
  • Flexibility in relation to place of work (office based, hybrid working, remote working). Note: one option must be selected as the contractual position. Certain roles may not be suitable for fully- remote working; where this is the case it will be made clear during the recruitment process.
Lifestyle and work-life balance
  • Contractual flexible working built around a core hours’ model.
  • Holiday increases with service (28 days after 5 years).
  • Holiday buy option is up to 5 days’ Full Time Equivalent per holiday year.
  • Holiday sell or carry over option is up to 2 days’ per holiday year (choose one or neither).
  • Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment (in addition to statutory pay where applicable).
Health and wellbeing
  • Employer-paid health cash plan for employees, with options available to enhance cover (enhancements are employee-paid).
  • Employee Assistance Programme (EAP) available 24/7 365 days per year: telephone and face to face counselling; online resources including both a portal and app.
  • Access to the SilverCloud mental health platform.
  • Dedicated wellbeing area on the intranet, containing an ever-growing number of resources relating to physical, mental and financial wellbeing.
  • Discounted gym memberships.
  • Optical care support, employer-paid (see Eye Test Policy and Form).
  • Dental insurance for employees, voluntary basis (employee-paid).
  • First aid training for first aiders (including mental health).
  • Fire warden training for fire wardens.
  • Social committee events, some subsidised by UCEM.
  • Charity and voluntary paid day, per annum.
  • Promotion of sustainable living (employee sustainability pledges).
  • Employer paid Private Medical Insurance (specific job roles only).
Tax efficient/salary sacrifice

Tax efficient and/or salary sacrifice benefits

  • Cycle-to-work scheme.
  • Electric and Hybrid car scheme (restrictions apply to hybrids).
  • Give-as-you-earn/payroll giving.
  • Salary exchange (sacrifice) pension contributions (as above).
  • Access to Tax-Free Childcare (Government scheme).
Workplace savings
  • Retail discounts: thousands of offers from top brands available via Lifestyle Savings portal and app.
  • Season-ticket travel loan (employee net deduction from salary).
  • Discounted Dell products – up to 50% off products for personal use.
  • Office 365 can be downloaded by employees to home/personal devices. The alternative is that Microsoft software can be purchased at student prices using your assigned .ac.uk email address; you would then download this software for personal/home use.
Training and development
  • 24/7 365-day access to online learning through LinkedIn Learning (employer-funded), for use both in and outside work.
  • Access to free to sustainability themed learning resources (online training provided by the Supply Chain Sustainability School).
  • Access to hundreds of short courses on a wide range of topics (both professional and personal interest) through Lifestyle Learning (part of the retail discounts benefit). All courses are heavily discounted or completely free of charge.
  • Access to a well-equipped e-library for Continuing Professional Development or training purposes (or to help you with your work!).
Other employee benefits

Other benefits and employee recognition

  • Paid professional body subscription, one per annum per employee.
  • Peer to peer recognition via a dedicated online platform including: Values awards (employee recognition as part of All Staff Webinars) and Star Awards (employee recognition as part of Christmas party).
  • Long service awards (financial award at 10, 20 and 30 years’ service).
  • Employee Referral Bonus Scheme.
  • Sabbatical Leave policy (eligibility criteria applies).
  • Opportunity to join the Sustainability Champions network to contribute towards shaping a culture of sustainability at UCEM.
Office working

Benefits specific to office working

  • Modern office environment with strong sustainability credentials, assessed and certified as Excellent on the BREEAM rating scale:
    • Break-out spaces.
    • Collaborative working spaces.
    • Kitchen and rest facilities, including outside deck.
    • Shower and changing facilities, including lockers.
    • Contemplation room.
    • Locked bike shelter.
    • Motorbike space.
  • Free car parking on site (spaces subject to availability and terms).
  • Free tea, coffee and milk in The Hub and all kitchen facilities.
  • Fresh fruit available for free (selected days only).
  • Dress-down Fridays.
  • Feed Me Fridays!

Equality Diversity and Inclusion

Here at UCEM we champion Equality, Diversity and Inclusion in our workforce. We began our EDI journey in Autumn 2021 by forming an EDI Staff Working Group, which meets regularly to plan and implement changes and developments that will bring us closer to our goal of having a more diverse and inclusive workforce. We do not have a “tick-box mentality” but instead are committed to embedding real and lasting change within our institution. As an online education provider for the Built Environment we want our staff to be representative of the diverse and global student body that we serve.