CEM performs strongly in independent student satisfaction survey

Posted on: 20 July, 2015

The 2014 i-graduate Student Survey* results show that CEM students continue to report high levels of satisfaction with their experience of studying with CEM.

Key findings of the survey are as follows:

Overall Satisfaction with CEM
•    90.69% of students were satisfied with CEM, and 85.6% of students would recommend CEM as a place to study.

Strengths of the CEM Student Experience
•    High levels of satisfaction were given for the subject area expertise of lecturers (94.6%) and the academic content of the programmes (92.9%).
•    The ease with which students could submit coursework to CEM received an outstanding satisfaction rating of 96.7%, and the Student Support, Finance and IT Support services all received satisfaction levels of over 93%.

The CEM survey results from i-graduate have been benchmarked against other UK distance education providers (excluding CEM). They have also been benchmarked against UK universities (excluding distance learning) to allow comparison with the full-time student experience.

* The i-graduate Student Survey enables higher education institutions to benchmark their students’ experience with that of other institutions. It is based on an online survey in which students of participating institutions are invited to record their satisfaction levels with various aspects of their student experience. These aspects relate to academic quality such as course content and organisation, teaching, study materials and assessment and student support including careers advice, finance and IT support. There are several versions of the survey, such as the Distance Education Barometer and International Student Barometer, which enable institutions to make comparisons with different categories of student or mode of delivery.

1397 CEM students took part in the autumn 2014 survey, representing 48% of the total student community.