Facilities Management

Facilities management is a diverse area, where specialists are responsible for the management of services and processes that support business operations.

Practice Area Facilities Management
Introduction This can include the buildings and grounds, as well as services that support the working environment such as maintenance, cleaning, security, space management and security.
What skills are required?
  • Ability to use and interpret different types of data including designs, numbers and written reports and verbal information
  • Excellent organisational and planning skills
  • IT skills
  • Accuracy and attention to detail
  • Good oral, written and presentation skills.
  • A practical, logical and methodical mindset
  • The ability to multi-task, make decisions and handle conflicting deadlines
  • Leadership and effective people management
  • Procurement and negation skills
  • A practical, flexible and innovative approach to work
What qualifications are required?

Entry into this profession is diverse and people may come from a range of backgrounds and qualifications. No particular degree is required but relevant areas can include business studies and hospitality as well as property and construction subjects.

Professional qualifications can be gained through the RICS and the IFMA.

What is it like in practice? In this diverse field you will have a range of responsibilities, which are dependent on the structure and size of the organisation. They will range from strategic planning to managing day to day operations, managing contractor and inhouse teams, and ensuring that services meet agreed level of performance along with health and safety and other legislative requirements.
Work Environment You are likely to be based in business premises and some travel may be required. Work can be pressurised when working to deadlines or budgets. Work patterns may include shifts and weekends.
Employment opportunities Opportunities exist across the UK and globally. Employers include all types of businesses as well as property and construction firms and facilities management specialists.
More information

Visit IFMA (opens new window)

Visit RICS (opens new window)

Visit Prospects (opens new window)

Relevant UCEM programmes

BSc Real Estate Management

MSc Real Estate

You might like this role if you enjoy:

  • Working with different people such as clients, colleagues and the general public
  • Using a range of information to make decisions including verbal and written communication, numbers

See more skills used by facilities managers:

  • Analysing and identifying patterns in data
  • People management
  • Understanding how buildings are constructed and perform
  • Creativity and problem solving

References: